Customer & Vendor Portal

Self-Service Portal for Your Business Central

Give your customers and vendors 24/7 access to invoices, orders, and documents. Reduce support calls and improve customer satisfaction with automated self-service.

60%

Fewer Support Calls

24/7

Customer Access

<1hr

Setup Time

99.9%

Uptime SLA

Portal Features

Everything Your Customers Need

A complete self-service experience that empowers customers while reducing your workload.

Customer Self-Service

Let customers view their accounts, check balances, and manage their information without calling your support team.

Document Access

Customers can view and download invoices, credit memos, delivery notes, and order confirmations anytime.

Order Tracking

Real-time visibility into order status, shipment tracking, and expected delivery dates from Business Central.

Payment History

Complete transaction history showing payments, credits, and outstanding balances synced from BC.

Smart Notifications

Automated email alerts for new invoices, overdue payments, order confirmations, and shipment updates.

Secure Access

Enterprise-grade security with OAuth 2.0, role-based permissions, and encrypted data transmission.

Custom Branding

White-label portal with your logo, colors, and domain. Each portal looks like part of your brand.

Multi-Language

Support for English, Dutch, French, and German. Add more languages to serve your international customers.

24/7 Availability

Your portal is always online. Customers can access their data anytime, from anywhere in the world.

PDF Downloads

One-click download of invoices, quotes, and orders as professionally formatted PDF documents.

Support Requests

Built-in support ticket system. Customers can submit requests that sync with your BC workflow.

Usage Analytics

Track portal usage, popular documents, and customer engagement to improve your service.

See It In Action

Intuitive Customer Experience

Clean, modern interface that your customers will love using.

portal.360portal.io

360

Customer Dashboard

A personalized dashboard showing recent orders, open invoices, and account summary.

Customer Stories

Trusted by Growing Businesses

See how companies are transforming their customer experience with 360 Portal.

"Our support calls dropped by 60% after launching the customer portal. Customers love being able to download their invoices anytime."

Marie Dubois

Finance Director, Logistics Plus NV

"Setup was incredibly easy. We had our branded portal live in less than an hour. The BC integration just works."

Thomas Vermeer

IT Manager, TechParts BV

"Our vendors now submit invoices through the portal. It is streamlined our AP process and reduced errors significantly."

Sarah Mitchell

Operations Manager, BuildRight Construction

Got Questions?

Frequently Asked Questions

Everything you need to know about 360 Portal.

Most customers are up and running within 24-48 hours. Our One-Touch Connect feature in Business Central makes setup simple - just install the extension, click connect, and your portal is ready. Customer onboarding is automated through email invitations.

Absolutely! 360 Portal is fully white-label. You can customize the logo, colors, fonts, and even use your own domain (e.g., portal.yourcompany.com). Your customers will see a seamless branded experience.

You control exactly what data is visible. Common options include: posted invoices, credit memos, sales orders, quotes, delivery notes, payment history, and account balances. Each data type can be enabled or disabled per portal.

Security is our top priority. We use OAuth 2.0 with Azure AD for authentication, TLS 1.3 encryption for all data in transit, and encrypted storage at rest. The portal is hosted on Microsoft Azure with SOC 2 Type II compliance.

Yes! 360 Portal supports both customer and vendor portals. Vendors can view their purchase orders, check payment status, submit invoices, and manage their account information - all synced with Business Central.

Our BC Extension runs a lightweight sync job every 5 minutes (configurable). When data changes in Business Central, it automatically appears in the portal. You can also trigger manual syncs when needed.

Each portal user is linked to a specific customer/vendor in BC. They can only see their own data. Role-based access controls let you further restrict what each user type can view or download.

Payment integration is available in the Pro tier. We support Stripe and Mollie for online payments. Customers can pay invoices directly, and payments sync back to Business Central automatically.

Ready to Empower Your Customers?

Start your 14-day free trial today. No credit card required. Cancel anytime.